Legal

Privacy policy

Last updated: May 2025

This policy explains how Alvo (ABN 66 037 951 9) collects, uses and protects your personal information. We take your privacy seriously and comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Who we are

Alvo is an AI advisory business operating in Australia. We help founders and leadership teams find where AI creates real commercial advantage and build a clear plan to act on it.

Business name: Alvo
ABN: 66 037 951 9
Contact: info@alvo.au
Website: alvo.au

What information we collect

We collect personal information only when it is necessary to provide our services or respond to your enquiries. The information we collect includes:

We do not collect sensitive information as defined under the Privacy Act (such as health, financial account or government identifier information) unless you voluntarily provide it as part of an advisory engagement and have consented to its collection.

How we collect your information

We collect personal information in the following ways:

How we use your information

We use your personal information to:

We will not use your personal information for purposes other than those listed above without your consent, unless we are required to do so by law.

Sharing your information

We do not sell, rent or trade your personal information to third parties.

We may share your information with:

Where we share data with third-party service providers, we take reasonable steps to ensure they protect your information consistently with this policy and Australian privacy law.

Storage and security

Your personal information is stored securely using reputable cloud-based services. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.

Our primary service providers store data on servers that may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information receives a comparable level of protection to that required under Australian law.

How long we keep your information

We retain your personal information for as long as it is needed to provide our services or as required by law. When your information is no longer needed, we take reasonable steps to destroy or de-identify it securely.

Your rights

Under the Australian Privacy Act, you have the right to:

To exercise any of these rights, contact us at info@alvo.au. We will respond within 30 days.

Cookies and analytics

Our website uses standard web analytics tools to understand how visitors use the site. This may include information about pages visited, time spent on the site and browser type. This information is collected in aggregate and does not personally identify you.

You can disable cookies through your browser settings. Doing so may affect the functionality of some parts of the website.

Links to other websites

Our website may contain links to third-party websites. This privacy policy applies only to alvo.au. We are not responsible for the privacy practices of other websites and encourage you to review their policies before providing any personal information.

Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Act, please contact us first at info@alvo.au. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available at alvo.au/privacy-policy. We will notify you of material changes by email where we hold your contact details.

Contact us

For any privacy-related questions or requests, contact us at info@alvo.au.